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Secondly, you have the option to exclude yourself from www.ozwinplay.com by using our self-exclusion system. You can choose how long you want to block access to the casino, whether it is a week, a month, a year or permanently. Emailing the support team is the best bet to get this set up, and there is a form to fill in so that you can authorise this request. An additional feature we have put into place is the option to select games as Favourites. This means there is no need to trawl through these sections each time you log in if you have a certain few titles you love to play over and over again. Simply click on your Favourites and gain quick access to the titles you want.
Customer Support Service
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The platform presently does not offer PaySafeCard as a banking option. You can use other options such as credit card, Neosurf, Bitcoin, Poli, etc. The site appears clean, with menus laid out in an organized manner. There is a dashboard on the side where you will find all the services provided by the website. All the offerings that you find on desktop browsers are provided on the mobile browsers as well.
We love engaging with our players, so if you want to get to the root of your issue as quickly as possible, you’ll want to click on this option. All you have to do is click on the yellow live chat text and a pop up screen will appear. You can then type in your request and the Ozwin Casino Chat Bot will appear. The next step is to fill out more details if prompted and you will be forwarded to a representative if the Bot cannot provide you with the information you need. You can use the thumbs up and thumbs down options to rate your chat, and mute notifications if you are multitasking. Finally, you can expand your chat window using the icon or minimise the chat if you need to view something else on your screen.
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